Terms and Conditions

Welcome to the Landsdowne Pharmacy website. By using our website www.landsdownepharmacy.co.uk, you agree to these terms and conditions. Please read them carefully before using the site.

If you do not agree with any part of these Terms, we kindly ask that you refrain from using our website.

About Us

This website is operated by Landsdowne Pharmacy, an independent community pharmacy registered with the General Pharmaceutical Council (GPhC).

Pharmacy Name: Landsdowne Pharmacy 

Address: Unit 4-6 Landsdowne Road, Yaxley, Peterborough, PE7 3JL 

Phone: 01733 244555 

Email: landsdownepharmacy@hotmail.co.uk 

GPhC Registration Number: 9012259

Use of This Website

This website is provided for general information about Landsdowne Pharmacy and the healthcare services we offer. You may use our website for lawful purposes only.

You agree not to use this website in any way that is unlawful, harmful, or fraudulent. You agree not to use it in any way that could damage, disable, or impair the website. You must not attempt to gain unauthorised access to any part of the website, its servers, or any systems connected to it.

We reserve the right to restrict or block access to our website at any time if we believe these terms have been breached.

Pharmacy Services

Our website provides details about the healthcare services available at Landsdowne Pharmacy. These include NHS prescription dispensing, private prescriptions, vet prescriptions, NHS Pharmacy First, blood pressure checks, travel vaccinations, flu vaccinations, contraception services, the New Medicines Service, prescription delivery, and other services.

Please note the following:

Service availability. 

The services listed on our website may change from time to time. We do our best to keep the website updated, but there may be occasions where a service is temporarily unavailable or has been modified. Please contact us to confirm service availability before visiting.

Eligibility. 

Some services have eligibility requirements. For example, NHS Pharmacy First is available for specific conditions, and blood pressure checks are available for certain age groups. Eligibility criteria are set by the NHS and may change. We will confirm your eligibility when you visit or contact us.

Pricing. 

Where we offer paid services, prices may change without prior notice on the website. We will always confirm the cost of any paid service before we provide it. You will never be charged without your knowledge.

Appointments. 

Our services require an appointment, while others are available on a walk-in basis. Please check with us if you are unsure whether you need to book.

Prescription Services

Landsdowne Pharmacy dispenses NHS prescriptions, private prescriptions, and veterinary prescriptions.

NHS prescriptions. 

We dispense NHS prescriptions in line with NHS regulations. Prescription charges are set by the NHS and are subject to change. Some patients are exempt from prescription charges. Please check with us or visit the NHS website for the latest information on exemptions.

Private prescriptions. 

We dispense private prescriptions issued by registered medical practitioners. Charges apply for private prescriptions and will vary depending on the medication.

Vet prescriptions. 

We dispense veterinary prescriptions issued by registered veterinary surgeons. Charges apply.

We reserve the right to refuse to dispense any prescription if we believe it would be unsafe or inappropriate to do so. This is in line with our professional and legal obligations.

Prescription Delivery Service

We offer a prescription delivery service to patients in Yaxley, Farcet, Great Haddon, Stilton, Folksworth, Hampton, Holme, Stanground, and surrounding areas.

Delivery is free for housebound patients, elderly patients, and patients with two or more prescription items. A small delivery charge of £2 may apply for other patients, depending on location.

We aim to deliver prescriptions in a timely manner but cannot guarantee specific delivery times. Delays may occur due to circumstances beyond our control, such as weather, traffic, or staffing. We will contact you if there is a significant delay with your delivery.

We are not responsible for failed deliveries caused by incorrect address details, no one being available to receive the delivery, or restricted access to your property. Controlled drugs and fridge items cannot be left unattended and may require you to be home at the time of delivery.

Intellectual Property

All content on this website belongs to Landsdowne Pharmacy unless stated otherwise. This includes text, images, graphics, logos, page layouts, and design elements.

You may view, download, and print pages from this website for your own personal, non-commercial use. You must not reproduce, copy, distribute, or publish any content from this website without our prior written permission.

You must not use any content from this website for commercial purposes without our consent. You must not modify or alter any content from this website in any way.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and information only. We do not control these websites and are not responsible for their content, privacy policies, or practices.

Including a link to a third-party website does not mean we endorse that website or its products or services. We recommend you read the terms and privacy policies of any third-party website you visit.

Accuracy of Information

We make every effort to keep the information on our website accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current at all times.

Information about our services, opening hours, pricing, and availability may change without notice. We recommend contacting us directly to confirm any details before visiting the pharmacy.

We are not liable for any loss or damage that may arise from your reliance on information published on this website.

Limitation of Liability

Landsdowne Pharmacy will not be liable for any direct, indirect, or consequential loss or damage arising from your use of this website. This includes but is not limited to loss of data, loss of revenue, or any damage caused by viruses or other harmful material that may infect your device as a result of using our website.

We do not guarantee that our website will be available at all times or that it will be free from errors or viruses. We may suspend, withdraw, or restrict access to the website at any time without notice.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Website Availability

We aim to keep our website running smoothly at all times. However, there may be occasions when the website is unavailable due to maintenance, updates, or technical issues.

We are not responsible for any inconvenience caused if the website is temporarily unavailable. We will try to restore access as quickly as possible.

Payment Terms

For paid services such as private prescriptions, private vaccinations, and delivery charges, payment is due at the time the service is provided unless otherwise agreed.

We accept cash, Visa, Mastercard, and credit cards. We do not offer credit facilities.

All prices shown on our website are in pounds sterling (GBP). Prices may change without prior notice. We will always confirm the price before providing a paid service.

Complaints

We take complaints seriously and want to resolve any issues as quickly as possible. If you are unhappy with any aspect of our service, please contact us:

Phone: 01733 244555 

Email: landsdownepharmacy@hotmail.co.uk

You can also make a complaint in person at the pharmacy.

If you are not satisfied with our response, you can escalate your complaint to the General Pharmaceutical Council (GPhC) or the Parliamentary and Health Service Ombudsman (PHSO).

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these terms and conditions, please get in touch:

Landsdowne Pharmacy 

Address: Unit 4-6 Landsdowne Road, Yaxley, Peterborough, PE7 3JL 

Phone: 01733 244555 

Email: landsdownepharmacy@hotmail.co.uk